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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page. | |
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"I have been going to Sturgess for years. I go for service yearly and have never been let down. If you want a Triumph...Honda...etc, pay them a visit. Jamie, Ray, Ryan, Dave...and the mechanics do it right and have always been great. Keep up the great work!"
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By: Anonymous Burlington, ON
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"I would like to thank especially dave for the great service he gave me with the purchase of the yamaha zuma i bought there i got an amazing deal compared to other dealers that were selling the same model of bike "
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By: peter hamilton, ON
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"I ride with a couple of different bike groups and finding a honest and competent shop can get difficult sometimes. I ride a very over accessorized goldwing and I try to look over it very well. My experience with Sturgess for my main and large maintenance service went very well. I got to talk with the mechanic directly to mention my concerns and he was right on it and did a great job and his opinion was also well respected by me because what he would say made alot of sense. Ryan the service manager was also a big help and made sure my concerns were looked after. Thanks guys"
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By: Stuart Hamilton, ON
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"A few weeks ago we visited the store and were greeted kindly and were provided with GREAT information. A few days later we returned to purchase our first bike. Emails and phones calls were made back and forth to ensure a smooth transaction of the purchase and setting up insurance. 5 days later the bike was in our garage. We all have enjoyed it very much and our experience dealing with the staff at Sturgess made us want to purchase our second bike from them as well. No shopping around - hoping our second deal goes just as smoothly. (I am sure it will)
We appreciate everyone there and will for sure be passing your name around and "like" you on FB.
THANKS!!
Allison Family (Burlington)"
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By: Nancy Burlington , ON
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"I had a great experience dealing with Sturgess Cycle, they were very kind and helpful in the purchase of my first Bike
thanks again"
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By: Matt Caledonia, ON
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"I enjoy visiting Sturgess and find them knowledgable and helpful with respect to my needs. They sometimes get disorganized and lost track of some of the parts i had ordered for the bike necessitating a return trip to the dealership. They were great about offering me a loaner however. The sales people are warm and friendly and not at all pushy just helpful. I have purchased two bikes at Sturgess and would always look to buy there first! "
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By: Rick Dundas, ON
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"I was recovering from having my voice box remove due to the side efffects of the radiation for my cancer treatments. Ray took the time to email me all the answers to my questions that I emailed him till I could get in to see the bike. This in my mind is giving that extra step of understanding to the customer's needs. When I did get in, Ray and his staff had the bike ready for me to view. The staff were also very understanding with my note writting for dealing with them"
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By: Derrick Oakville, ON
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"What great service and knowlage your team has. On behalf of www.beaverdamsracing.com we say thank you for the service you provide us in Niagara. I hear many of our members speak very highly of the Sturgess team. Its worth the drive to Hamilton!!!! "
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By: Dave Niagara Falls, ON
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"What great service and knowlage your team has. On behalf of www.beaverdamsracing.com we say thank you for the service you provide us in Niagara. I hear many of our members speak very highly of the Sturgess team. Its worth the drive to Hamilton!!!! "
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By: Dave Niagara Falls, ON
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"Just wanted to extend my thanks for an awesome first service experience. Looking forward to many more sastified visits to Sturgess, just hopefully by my choice and not the product I purchased. (2010 Triumph Thunderbird) And what an AWESOME bike it is :)"
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By: Joe Oakville, ON
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"Bought a new Bike in the Spring with all new equipment....a few of my 30 years did not ride.(_) Always have gone to Sturgess over the years, very knowledgeable, great selection and friendly. Personally , the part that is important is the after sales service. Service on the bike has prompt and courteous so far. Having a battery problem currently, with no update on warranty. "
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By: Steve Burlington, ON
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"My wife just got her M1 licence, and wanted a small beginners bike, that still had to look cool according to her, Chris was a pleasure to deal with, listened to her needs, and advised her in the right direction without pushing her to a bike she would be afraid of. Parts guys are great, got everything she needed for her bike, and everyone showed her respect which I thought was awesome. We will be back again for new bikes, hopefully next year, thanks again to everyone for making her first bike purchase a special one.
Cliff"
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By: Cliff Mount Pleasant, ON
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"My purchase experience was excellent. The price for my bike couldn't be beat. "
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By: Robert Streetsville, ON
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"Very knowledgeable staff on all products and information, Stress free buying environment. I would recommend Sturgess Cycle to anyone looking for motorcycle accessories or for a new bike. "
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By: Andrew Hamilton, ON
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"SHOULD HAVE MORE SUZUKI PARTS, AND OR HAVE OTHERS THAT ARE COMPATIBLE, FOR THE BIKE.I.E SUZUKI. "
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By: VINCE HAMILTON, ON
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"Lee was the best parts person that you ever had, and tyler too and the best mechanic was luke money. "
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By: Anonymous sudbury, ON
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"With all the other Motorcycle Dealers in the Toronto area going under only the ones with loyal customers are going to carry on and it is easy to see why Sturgess has been operating for so long."
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By: Mark Mississauga, ON
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"Very well laid out store with knowledgeable and friendly staff."
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By: Rick port colborne, ON
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"I had dealt with Sturgess in the Early 80's but moved and did not require their services until I purchased a track bike. Sturgess, Jamie and Tyler have provided excellent support and service and made me feel welcome. As corny as it sounds, its good to come home to the people that you know sometimes.
Thanks
Raymond"
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By: Raymond Oshawa, ON
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"A great parts and service dept! They always seem to know what I need and want, and get the right part everytime with little to no wait. Great racing background, and a large knowledge base to draw from as they always help out and answer questions. Plus the dog doesn't let you leave once you give him a pat :)"
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By: Anonymous Hamilton, ON
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"The staff was very knowledgeable and did not try to make me spend more than I could afford. I had to have my helmet and gloves ordered in. The order came in quickly and the fit was perfect."
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By: Rosalind Hamilton, ON
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"The service staff were friendly and accommodating. R.J. worked hard to get my bike done AHEAD of schedule, I was really impressed"
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By: Anonymous Hamilton
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"Great people, Very enjoyable experience
My wife loved the dog"
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By: Peter
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"Excellent experience!!! Very knowledgeable sales staff that took the time to understand what I wanted and needed and didn't try to 'over sell' me.
I recommend Sturgess to all my friends."
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By: Anonymous Hamilton, ON
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"Friendly, knowledgeable sales/parts staff. Always available to answer questions. First class service."
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By: John Hamilton, ON
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